CRM, Email & Communication Marketing Services

How we approach crm & email marketing

Every CRM, email & communication marketing engagement starts with context: what must improve, who the work serves and how success will be evaluated. iTechAxis then combines CRM strategy, segmentation, email campaigns, automation, lead nurturing, WhatsApp and SMS journeys, and reporting. Rather than treating these as disconnected tasks, we align them around using customer data to coordinate relevant, permission-based communication. This creates a stronger foundation to turn disconnected messages into consistent customer relationships.

CRM & Email Marketing services we offer (35)

• Abandoned Cart Email Setup

  Configure and launch abandoned cart email with functional checks and handover.

• Bulk Email Marketing

  Plan and execute bulk email activity with audience targeting, content and performance measurement.

• Bulk SMS Campaigns

  Deliver the defined bulk sms campaigns output as a standalone service with agreed requirements, quality checks and handover.

• CRM Customisation

  Deliver the defined crm customisation output as a standalone service with agreed requirements, quality checks and handover.

• CRM Setup

  Configure and launch crm with functional checks and handover.

• Customer Database Setup

  Configure and launch customer database with functional checks and handover.

• Drip Email Campaigns

  Deliver the defined drip email campaigns output as a standalone service with agreed requirements, quality checks and handover.

• Email Campaign Management

  Provide ongoing planning, execution, coordination and reporting for email campaign.

• Email Marketing

  Plan and execute email activity with audience targeting, content and performance measurement.

• Email Template Design

  Create a distinctive, production-ready email template system or asset aligned with the brand brief.

• HTML Email Design

  Create a distinctive, production-ready html email system or asset aligned with the brand brief.

• In-App Messaging

  Deliver the defined in-app messaging output as a standalone service with agreed requirements, quality checks and handover.

• Lead Pipeline Setup

  Configure and launch lead pipeline with functional checks and handover.

• Newsletter Design

  Create a distinctive, production-ready newsletter system or asset aligned with the brand brief.

• Newsletter Management

  Provide ongoing planning, execution, coordination and reporting for newsletter.

• OTP SMS Integration

  Connect otp sms with the required website, application or business system and validate data flow.

• Promotional SMS

  Deliver the defined promotional sms output as a standalone service with agreed requirements, quality checks and handover.

• Push Notification Marketing

  Plan and execute push notification activity with audience targeting, content and performance measurement.

• Push Notification Services

  Deliver the defined push notification services output as a standalone service with agreed requirements, quality checks and handover.

• RCS Campaign Management

  Provide ongoing planning, execution, coordination and reporting for rcs campaign.

• RCS Chatbot Development

  Design, build, test and deliver rcs chatbot according to the approved functional requirements.

• RCS Messaging

  Deliver the defined rcs messaging output as a standalone service with agreed requirements, quality checks and handover.

• RCS Rich Card Campaigns

  Deliver the defined rcs rich card campaigns output as a standalone service with agreed requirements, quality checks and handover.

• RCS Verified Sender Setup

  Configure and launch rcs verified sender with functional checks and handover.

• Sales Funnel Setup

  Configure and launch sales funnel with functional checks and handover.

• SMS Marketing

  Plan and execute sms activity with audience targeting, content and performance measurement.

• Transactional Email Setup

  Configure and launch transactional email with functional checks and handover.

• Transactional SMS

  Deliver the defined transactional sms output as a standalone service with agreed requirements, quality checks and handover.

• Web Push Notifications

  Deliver the defined web push notifications output as a standalone service with agreed requirements, quality checks and handover.

• Welcome Email Automation

  Deliver the defined welcome email automation output as a standalone service with agreed requirements, quality checks and handover.

• WhatsApp Broadcast Campaigns

  Deliver the defined whatsapp broadcast campaigns output as a standalone service with agreed requirements, quality checks and handover.

• WhatsApp Broadcast Management

  Provide ongoing planning, execution, coordination and reporting for whatsapp broadcast.

• WhatsApp Business API Integration

  Connect whatsapp business api with the required website, application or business system and validate data flow.

• WhatsApp Business Setup

  Configure and launch whatsapp business with functional checks and handover.

• WhatsApp Marketing

  Plan and execute whatsapp activity with audience targeting, content and performance measurement.

Our process

1. 01

   Discover & Understand

   We study your business, audience, competitors, challenges and goals.

2. 02

   Strategise & Plan

   A tailored roadmap covering technology, creative, marketing and timelines.

3. 03

   Design & Prototype

   User-focused designs, content concepts and interactive prototypes.

4. 04

   Develop & Integrate

   We build and connect the platforms, systems and infrastructure you need.

5. 05

   Launch & Activate

   Testing, configuration and a coordinated launch.

6. 06

   Measure, Optimise & Scale

   We analyse performance and keep improving results.